I appreciate how computers have made my life easier and would like to use the skills I've learned from them to help others. I have over five years of coding experience, eight years of web development experience, and two years of Graphical User Interface experience. In addition, I have a thorough understanding of Cybersecurity principles.
I've shared my work on social media, search engines, and popular news discussion forums. I also have Technical Support and Customer Service Experience.
Finally, I'm a skilled musician who has performed marching percussion, orchestral percussion, and keyboard percussion. I studied extensively in Marimba, Concert Snare Drum, and Timpani under the direction of Dr. Michael Haldeman, Ph.D., Assistant Professor of Music and Director of Percussion Studies. I have over 12 years of musical experience in Piano, Percussion, and Voice.
I hope you enjoyed a sample of my work and I hope to work with you in the near future. Please contact me if you have any questions or concerns.
August 2014 - May 2019
Visual Basic Programming, Survey of Scripting Languages, Applied Networking, Intro to Cybersecurity, Java I with Elementary Data Structures, Human-Computer Interaction, Mobile App Development (iOS)
Marching Band, Studio Proficiency for Percussion, Percussion Ensemble, Advanced Steel Drum Ensemble, Chamber Ensemble, and Wind Ensemble
Introduction to Biology, Foundations of Biology I and II, Historical Geology, Introduction to Chemistry, Concepts of Chemistry, Physics I, Astronomy, Human Anatomy I, General Psychology
Principles of Marketing, Principles of Management, Microeconomics, Private Security, Accounting I, Intro to Criminal Justice, Public Speaking, Spanish I
July 2019 - Present
Serves as Lead Technician and Web Developer for a technology service provider that offers diagnostic and repair services as well as managed print, data storage, internet, and security services.
Researches, identifies, and enables solutions to software and hardware computing and technical issues. Actively listens to clients describe their equipment problems, establishes rapport, and confidence that issues will be resolved.
Troubleshoots, repairs, and installs computers, phones, monitors, and routers. Orders parts needed to complete project work and performs complex repairs timely and accurately.
Designs and maintains the company’s website and manages SEO optimization to promote business goals.
Creates graphic templates for business projects including high resolution business logos and promotional images. Designs various documents, style guides, and specifications
Trains new Technicians on diagnostics, troubleshooting, and repair of various technical equipment.
May 2019 - Present
Designs and creates innovative websites for various types of clients that portray client brand. Interviews client stakeholders and conceptualizes graphic designs and layouts that effectively portray the organizational brand. Supports client business strategies and goals by using creative elements that convey their uniqueness in a manner that is alluring, engaging and persuasive. Performs ongoing maintenance of client websites as well as front-end support, e-mail and print materials management, and SEO Optimization.
June 2015 - January 2019
Worked in various roles in a fast-paced work environment. Served customers and team members well by striving for quality, and inspiring others to do the same. Ensured customer satisfaction, compliance with safety standards, and operational excellence by learning to solve problems and collaborate.
I am well-versed in a variety of operating systems, including Microsoft Windows, Apple macOS, Ubuntu, MintOS, and other Unix-based systems. I'm also educated of Apple's iOS, Google's Android, and Microsoft's Windows Mobile operating systems.
In terms of software, I'm familiar with Microsoft Office, Apple iWork, Microsoft Visual Studio, Adobe Creative Suite, and many others. I've had the opportunity to test a variety of programs and operating systems, including Skype for iOS, Windows 10 Technical Previews, macOS Betas, iOS Betas, and iStudiez Pro.
Worked with Windows XP, 7, 8, and 10. Proficient with Microsoft Office, Visual Studio, and familiar with Command Prompt commands
Experience in Apple Products. Expertise for macOS and iOS. Bash Experience. Knowledge of Objective-C and Swift language.
Worked on several Linux-based OSs including Ubuntu, MintOS, and Debian.
Familiar with the Android Mobile Operating System and ChromeOS. Coding Experience with Java.
PHP Included, Bootstrap 4 Framework knowledge, Knowledge of CSS and SCSS.
JQuery and Node.js are my most commonly used plugin for most of my work.
WordPress, Joomla, and More. Web Design work is compatible with PulseCMS, OctoberCMS, and Cushy CMS
Apple Safari, Google Chrome, Microsoft Edge, Mozilla Firefox, and others
ACMT 2019 qualifies a technician to repair all the Mac products that were covered by prior ACMT certifications, plus all other Mac products that were produced before March 15, 2019.
ACiT 2019 qualifies a technician to repair iOS products that were produced before March 15, 2019. ACMT 2019 allows a technician who works at an Apple-authorized service facility to service all of these products.